Yes, Notifications can be setup online after you login with your username and password.
Sure, please request a demo login and instructional tour from the contact page.
Pre-paid credit is non-refundable and expires after 12 months from date of purchase. The minimum top up amount for pre-paid credit is $50.
Shredding is charged per mail item, not per page. If you shred a 10-page letter, the fee is just charged once for the letter regardless of the number of pages. (Shredding is free for most plans besides the PAYG & the light plan)
The per letter fee is charged when we open a letter, then each within that letter is charged as per the ‘per page’ fee
Yes, by default your account will be setup to receive mail addressed to yourself, and your business (if applicable). You can also add additional names through your account.
Yes, you will be required to complete a quick online identification check. A video conference call is required if sending valuable to certain overseas locations.