Your Australian mail, scanned.
Redirect your post to us. We scan it, you read it from anywhere in the world, and you decide what happens to each item: forward it, file it, shred it.
No lock-in · Gold Coast PO Box or street address · Cancel anytime

How it works
Four steps, and after the first one you never think about it again.
Get your address
Sign up and we give you a Gold Coast address with your own customer code.
Redirect your post
Through Australia Post, or just tell the senders that matter.
We scan it in
We scan your envelope and notify you by email. Opened and scanned if you prefer.
You decide
Open and scan, forward anywhere in the world, store, return to sender or shred.
Who uses HotSnail
Australians overseas
Keep an Australian address for the ATO, Medicare, banks and super while you live abroad.
Travellers and grey nomads
Nothing piles up at an empty house, and nothing important is missed on the road.
Businesses
A proper business address, with scanned post available to the people who need it.
Privacy
Keep your home address off company records, invoices and public registers.
17 years of other people’s mail
HotSnail has been scanning and forwarding Australian mail since 2009. Police-checked staff, a real team on the Gold Coast, and a portal that has been doing this long enough to have the edge cases sorted.
Pay per item, add a plan if you want storage included. No lock-in contract, cancel whenever.
Choose the actions you need. Forwarding and storage are charged separately. See the full table for each service.
See all pricesStop worrying about the letterbox
Set it up in a few minutes. View your scanned mail online and choose what happens next.
Get started