Mail forwarding in Australia

How our mail forwarding works

HotSnail is an Australian mail forwarding service with one difference from a plain redirection: every item is scanned before anything else happens to it, so you decide what is worth posting on.

1. Use your HotSnail address. Your mail goes to our Gold Coast PO Box under your own customer code instead of your old letterbox.
2. We scan the envelope. Each item is photographed the day it is processed and appears in your online account, with an email to let you know.
3. You choose what happens to it. Open and scan the contents, store it, shred it, return it to sender, or forward it.
4. We forward it anywhere. Send items within Australia or overseas by Australia Post or DHL, one at a time or combined into a single shipment to save on postage.

Mail forwarding vs Australia Post redirection

An Australia Post redirection moves your post to a new address for a fixed term, and you only find out what arrived once you open it there. Forwarding through HotSnail shows you every item first, works from anywhere in the world, and does not expire while you are away. Redirection can be the cheaper choice if you will be at the new address to read your mail. See redirection vs a virtual mailbox for the full comparison.

What mail forwarding costs

You pay per action plus postage, with an optional monthly plan that lowers the per-item price, and storage is free for the first 30 days. Our guide to how much mail forwarding costs in Australia works through real examples, and the pricing page has the current fees.

Who uses it

It suits Australians living overseas, FIFO workers, grey nomads, digital nomads and small businesses that need their post handled while they are somewhere else.