How our mail scanning service works
HotSnail gives you an Australian postal address: a PO Box, with a Gold Coast street address available on request. We receive your mail there and scan each envelope. You see it online and choose what happens next: open and scan the contents, forward it in Australia or overseas, return it to sender, shred it or store it.
Sign up online & get your new address
After registering we will send you your unique user name and address.
Update your postal address
Order from Australian shops or redirect your mail with Australia post or update all your postal information with your new address.
Manage your mail online
Manage your mail with our state of the art online management system. Forward your letters or parcels worldwide
Automatic Options
HotSnail can process your mail the way you want
Scan Everything
We will open your mail and scan all scanable documents into PDF files and then upload them to HotSnail’s secure website. Once on the website you can read, sort, store, shred or forward them using our Mail Redirection Services.
Selective Scanning
Choose this plan if you want to choose which mail items are opened. We will just scan the envelope for you, based on an image of the envelope, you can decide if you want us to open and scan or forward the item via our Online Mail Management Services website.