Caution: "Underlivered Package" phishing email.

HotSnail would like to warn customers of a unoffical email advising that the delivery of a package has failed due to an addressing problem. This email includes references to Australia Post and instruct the recipient to open the attached file which contains malicious software which can infect the recipients computer.

Australia Post advises that they do not send emails claiming that the delivery of a package has failed. HotSnail recommends that users be alert of any unsolicited email requesting personal information.

If you are concerned about an email relating to delivery of an item, or wish to track your item, Australia Post recommends that you track your item on Australia Posts website at

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